Call 24/7 @ (323) 845-1420


Home » Security & Privacy

Security & Privacy

OUR COMMITMENT
Hollywood Gym® cares about the consumers who visit our website, HollywoodGym.com and the Hollywood Gym® & Fitness Center of Hollywood, California in the United States of America. We are committed to maintaining the latest in your security and privacy. Questions regarding this statement should be directed via email to: info@hollywoodgym.com

YOUR PERSONAL INFORMATION
Personal information includes your name, e-mail address, mailing address, method of payment information and other data that identifies you as an individual. Your personal information is used by HollywoodGym.com in order to process and ship your orders. We will never sell, trade, rent or release your personal information to third parties except to all U.S. Federal, State, City & Local Law Enforcement Agencies with a valid Court Order conducting an investigation, in order to comply with all Court Orders and U.S. Laws.

YOUR ACCOUNT
When setting up an account with HollywoodGym.com, we collect your name, billing address, phone number, credit card information and email address. Any information given to us is used only to process your order, answer any questions, improve your shopping experience and occasionally, to send you alerts about upcoming new products, services, events and special promotions.

E-MAIL COMMUNICATIONS
To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from HollywoodGym.com if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive emails or other mail from us, please update your Communication Preferences to opt out.

CREDIT CARD SECURITY
Hollywood Gym® wants you to feel confident and comfortable that your purchase is transacted with the utmost security. We employ the Internet’s strongest security technologies, including Secure Sockets Layer (SSL). Your personal financial information necessary to complete your HollywoodGym.com transaction is transmitted over the Internet in a safe and encrypted format using the latest security technologies.

SAFE SHOPPING GUARANTEE
Although HollywoodGym.com does not anticipate any unauthorized use, this protects you while you shop at HollywoodGym.com, so that you never have to worry about credit card safety again. We guarantee that every transaction you make at HollywoodGym.com will be safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at HollywoodGym.com. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50 of fraudulent charges. If your bank does hold you liable for any of this $50, HollywoodGym.com will cover the entire liability for you, up to the full $50. We will cover this liability only if the unauthorized use of your credit card resulted through no fault of your own from purchases made at HollywoodGym.com while using the secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

OPTIONAL PHONE ORDERING
If you are still skeptical about placing your order online, you may place it via telephone at:(323) 845-1420 or toll free at (800) 427-3263. Also via fax at: (323) 851-9770 during customer service hours: Monday through Friday from 9:00 am – 6:00 pm Pacific Standard Time. Our customer service department is closed Saturdays, Sundays & all major Holidays. International customers please call us at: (323) 845-1420.

YOUR IP ADDRESS
An Internet Protocol (IP) address uniquely identifies your computer and host network every time you browse the Internet. When users request a page from our site, our servers log the user’s current IP address. The purpose of logging the current IP address is to help diagnose problems with our servers and administer our web site should problems arise. Although user session is tracked, we do not link IP addresses to personal information. This means that the user is anonymous.

COOKIES
“Cookies” are pieces of data your browser stores on your computer’s hard drive and enables us to determine when you or someone using the same browser you previously used, revisit HollywoodGym.com. HollywoodGym.com does not store your personal information in cookies. However, you will need to have cookies enabled in your browser in order to add items to your basket. Your web browser may be set to warn you when a web site tries to set a cookie. If you get a cookie request message when you start shopping at HollywoodGym.com, you must accept the cookie in order to experience all the features our site has to offer.

MINORS AND CHILDREN
For their protection, and also the protection of the children’s & minor’s parent’s or their legal guardian’s, the HollywoodGym.com does not offer their products and services to minors & children who are under 18 years of age. Because we are not a children’s site, we do not provide most of the privacy measures that we believe are necessary and so important for their protection on the Internet. We respectfully require all parents & legal guardians or adults with legal authority for consent. You should consent only if you deem & approve our website and all its contents as appropriate for the underage users prior to allowing them to navigate & use our website with certain services or the entire site. We also require and strongly recommend all consenting adults active participation during the use of the website  for all children and or minors under the age of 18. You are being given notice that if you under 18 years of age, you are forbidden to use our website in any manor including sharing any information or anything else of any kind & in any manor, submitting any information or anything else of any kind & in any manor about you, family members, friends, strangers or anyone else you may or may not Know. This includes any private and or personal information about you, your family, friends, strangers or anyone else you may or may not know including names, age, date of birth, address, phone number, etc. Please not to submit or download, share or blog, order or make purchases, use any service, any information of any kind or in any manor to, from or with HollywoodGym.com without permission, the express consent and full participation of a parent or legal guardian during all times involving any use of our website & services at HollywoodGym.com. This includes the requirement of consent and full participation of the parent or legal guardian during all times & stages of use in any manor available, by any person or persons under 18 years of age. This includes the general navigation or “surfing” the website, placing orders, purchasing of any products & services, sharing, downloading, uploading of any kind and or all information, including any pictures, books, videos, music, live cams, podcasts, files, folders, blogs, notes including any other means or methods  of information, manuals, tutorials, advice & information on health, fitness, exercise, bodybuilding, boxing, kickboxing, MMA, fighting, martial arts, weight loss, nutrition, supplements, diets, recipes, etc., or any other information that is visible, available, accessible and or present in any manor or form, including digital form, physical form, hard copy, paperback, cassette tape, digital book, cd disk, disk drive, Blu-ray disk, flash drive, hard drive, digitally scanned, computer or other electronic device, stored in the cloud, any other future or unknown technology currently unavailable or unknown. We also reserve the right to make changes to our web site as often as we deem necessary from time to time. Periodically, we make changes to some or all content on our site including information, products & services for various reasons including modernization, competitiveness, design, service quality & feed back at HollywoodGym.com

CONDITIONS OF USE, NOTICES, AND REVISIONS
If you choose to visit HollywoodGym.com, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of California. If you have any concern about privacy, please send us a thorough description to info@hollywoodgym.com, and we will try to resolve it. Our business changes constantly. This Notice and the Conditions of Use will change also, and use of information that we gather now is subject to the Privacy Notice in effect at the time of use. We may email periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our web site frequently to see recent changes.


 

HOW TO CONTACT US
We are interested in your concerns, questions or comments about our services, conditions of use  security and privacy policy. You may contact us via email at: info@hollywoodgym.com
You may also contact us via telephone at: (323)845-1420

U.S. Postal Mail at: Hollywood Gym, Inc., 1551 N. La Brea Avenue. Hollywood, California 90028., USA

Copyright© 1993-2015 Hollywood Gym®, Inc., All rights reserved.


  We’re happy to hear from you and glad to be of service anytime!™